Came across this through the wonderful Waiter Rant blog: CEOs say how you treat a waiter can predict a lot about character.
Bill Swanson, the CEO of Raytheon, lists this as rule 32 in his Unwritten Rules of Management (a list of maxims) and adds, "This rule never fails."
Makes sense to me. Isn't this rule demonstrated time and again in the Bible? (the ruthless debtor, Dives and Lazarus....)
I'm posting the entire list in the Extended Entry. #10 was a lesson that I should have learned much earlier in my professional life. #8 was a lesson I learned early. And I would quibble with #29 -- I think it would be possible if the object in question is made of leather and doesn't have a lot of seams.
Continue reading Swanson's Unwritten Rules.
